At The Bush House, we’re all about making your visit as smooth as can be (literally). Before booking, please review our studio policies!
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Rooted in soulful self-care, we’ve reimagined the waxing experience as a sanctuary where beauty and well-being flourish. Through expert waxing and intentional services, we empower our clients to feel confident, nurtured, and connected to their self-love journey.
All appointment changes and cancellations must be made at least 24 hours before your scheduled appointment time. Last minute cancellations and reschedules will be charged 50% of the originally booked services.
We offer a 5 minute grace period for all appointments. If you're more than 5 minutes late, we can't guarantee that we'll be able to complete your full service. Please plan ahead and leave early to avoid delays. If we’re unable to accommodate your scheduled service, we’ll do our best to reschedule you, but you’ll be subject to our Cancellation Policy.
If you arrive more than 5 minutes past the grace period without prior notice, your appointment will be considered a no-show, and you will be charged 100% of the scheduled service.
For the safety and comfort of all clients, additional guests are not permitted in the treatment room during services. Children are not allowed in treatment rooms or left unattended in the lobby. Any extra guests are welcome to relax in our cozy waiting area while you enjoy your service.
If you have shaved, it needs to be grown out at least 3 weeks from your last shave in order to wax. If it’s shorter, we risk not all of your hair coming out, extra irritation/redness and breakage. If your hair is super long, just let it be! No need to trim, as you can make it too short in some areas.
Try to exfoliate 3-4 times per week leading up to your wax. When you come in, we will go over specific instructions based on your skin type and customize a skincare routine to you.
Yes! You absolutely can, you just need to have a tampon or a menstrual cup in and we will be good to go. If you don’t feel comfortable with this please make sure to cancel 24 hours ahead of your appointment time as the late cancellation fee still applies.
We recommend arriving 5-10 minutes early to settle in and ensure a smooth check-in process. This allows time to complete any necessary forms, use the restroom, and relax before your service begins. Arriving on time ensures you receive the full experience without feeling rushed. If you're a first-time client, a little extra time is always a good idea!
For the next 24-48 hours you will want to avoid: sweating, touching the skin, intimacy, tanning, exercising and exfoliating. These things can lead to further irritated skin, folliculitis, and bacteria in the pores.
For body services, every 4-5 weeks. For facial services and underarms, every 2-3 weeks!